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International Orders

HotRef welcomes international orders. If you are placing an order from outside the United States or Canada or are wishing to ship an order to an international destination, please read the information below regarding international orders.

  • Destinations
  • HotRef ships worldwide using US Postal Servie or DHL Express. Some of our most popular locations include Australia, Bahrain, Cyprus, Greece, Kuwait, Malta, Qatar, Saudi Arabia, Turkey, United Arab Emirates, United Kingdom
  • Processing Time
  • Processing time vary by product. International orders may require up to 6 additional business days. These additional business days do not include shipping time.
  • Shipping Time
  • Shipment via USPS priority mail takes 3 to 4 weeks. Shipment via Express Mail takes 1 to 2 weeks. Shipment via DHL Global Express takes 4 to 5 business days
  • Shipping Costs
  • We offer some of the lowest international shipping rates. Your cost depends on the weight of the package and the destination. To calculate the cost of shipping to your destination along with the shipping options, add the items you would like to purchase to your cart, click check out, then select the shipping destination.
  • Duties, Taxes, and Brokerage Fees
  • HotRef is not responsible for any duties, taxes, or brokerage fees associated with the shipment. These costs are the sole responsibility of the customer.
  • Questions?
  • Please contact our customer support for ordering information and company policies.
    Tel: 1-510-396-4664
    Email: support@hotref-inc.com
    Or contact us on Live Chat Monday-Friday 8am -5pm Pacific Standard Time.

Testimonials from International Customers

"With This Ring" Engagement Ring Keychain
"I loved this item from the first time i saw it in a magazine! and now that I have gotten it for my wedding reception (amount of 700+), am too in love with it; can't wait to give it out and start using it :D The item is exactly how it looks in the picture and it's packed very well. I LOVE the tags so much, it adds touch of personalization and beauty to it. Lovely item; simple and elegant."
Zainab, Oman, Muscat
TeaTime Heart Tea Infuser Favor in Teatime Gift Box
We bought these Heart shaped tea infuser as bomboniere's for my neice's wedding. She handed them out to everyone who came. They were loved and appreciated by everyone. A really useful present. When everyone makes a pot of tea, these tea infusers will always remind us of who gave them to out. The service by HotRef is 2nd to none, just perfect. Until next time. Thank you.
Frank, Melbourne, Australia
Airplane Luggage Tag in Gift Box with Suitcase Tag
I order those items for my wedding gifts and everyone loved it ! Awesome gift on my theme : "travel"People said it was a good idea, and very pratical ! The tag is a really really good quality, heavy, and looks good ! Thanks hotref for everything ! The delivery was quick, and the people who answered to my questions were very professionals, and did a great job ( thanks David ;-) )
All the best to your team,
B&B, Lille, France
Choice Crystal Perfume Bottle
I ordered 40 perfume bottles for bomboniere for my wedding. I am very happy with the product and it made my wedding day a little bit more special. All the guests loved them. Delivery was quicker than i thought. I was very happy with the service and the product. I wont hesitate to buy from them again. :)
Andrea, Australia
Silver Bride and Groom Wedding Bell
I ordered 500 pcs of the Silver Bride and Groom Wedding Bell for my wedding. It was my first order experience with HotRef and I'm glad to say that it was a great one. The item ordered is exactly as seen on the website, beautiful and shipped as per schedule. I recommend everyone to order favours and souvenirs from HotRef not only for the quality of the products they offer but also for the support you receive from their staff especially David in particular who made a huge order like ours possible. Thanks a lot David! I'm sure, I will order from Hotref in future and recommend everyone else the same too!
Espy, Kuwait
Choice Crystal Cross Key Chains
Hi i bought the crystal cross key chains for my daughter who is doing her First Holy Communion this month. My family and I loved the souveniors. They are really packed beautifully and the key chains are a nice sight for sore eyes. I thank you immensely for the prompt delivery which i received just after 2 weeks from my order. i wouldnt hesitate to order something else in future.
Thanks again and i would recommend your site to everyone i know.
gruppy, malta
Adorable Gingerbread Bride & Groom Candle Favors
This product is so lovely, and I know my guests will love them. The service I received from HotRef was first class, delivery was efficient and so quick, I would definitely use the company again. Thank you so much.
Anita, England
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